Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Shipping Policy

All orders are shipped within 1-3 business days from the date of processing. A flat rate shipping fee will be added to all final invoices based upon the weight of your order. With the exception of any orders that may qualify for promotional shipping fee exclusions. 

Most shipped orders will be delivered within 1-7 business days.

*Note that some customers have experienced shipping delays due to the shortage of staff at most shipping facilities

Return/Refund Policy

All sea moss product purchases are final sale. Sea moss products are non-exchangeable and non-refundable. All other products may be returned within twenty (20) days from the date of original purchase. Upon receipt of the returned merchandise a store credit will be issued. A store credit will only be issued for all unopened/untampered items which are returned in their original packaging.

 

Disclaimer

What You Need to Know

The products on this site have not been evaluated by the FDA (Food and Drug Administration). The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. It is recommended that any individuals who intend to use these products consult with a medical practitioner prior to use. 

*Note that sea moss products are high in iodine and should not be taken with other products that contain high levels of iodine.